Privacy Policy

How we collect, use, and protect your information to ensure a secure and trusted experience

This Privacy Policy (the "Policy") governs your use of the website (www.thefullcircle.in), which is owned and operated by FULL CIRCLE HEALING PVT. LTD (hereinafter referred to as "Full Circle," "We," or "Us"). This Policy applies to the services accessed through the Website/App (collectively referred to as the "Service"). The purpose of this Policy is to inform you of how we collect, use, and transfer your information while you use the Website/Service. By accessing or submitting information through the Website, you acknowledge and consent to the collection, use, and transfer of your information as described in this Policy."

our privacy is of utmost importance to us, and we are committed to safeguarding it with the highest level of security. We take full responsibility for ensuring that your information is maintained in a secure and confidential manner. By accessing and using the Service, you acknowledge that you have read, understood, and agree to the terms and conditions outlined in this Privacy Policy. IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, PLEASE CEASE USING THE WEBSITE IMMEDIATELY.

Full Circle is committed to protecting the security and privacy of your personal data. In doing so, we conduct our business in full compliance with applicable data privacy protection laws, including but not limited to THE PERSONAL DATA (PROTECTION) BILL, 2013, and data security regulations

PERSONAL INFORMATION COLLECTION

Personal Information’ refers to any relevant information that may include, but is not limited to, your name, email address, phone number, company name, contact details, business-related information, location, user information related to your use of our Services, and browser information. The collection of your Personal Information enables us to provide you with access to all areas of our Website, verify the accuracy of your payment information, and communicate with you regarding the services you have requested. Additionally, we may use your information to upload or transfer it to government portals for the submission of taxes, in accordance with applicable government norms, including GST regulations.

We may also use your information to administer, support, improve, and develop our services. This includes assessing financial and insurance risks, preventing and detecting fraudulent activity, and gaining a better understanding of our customers' needs to enhance the quality of the services we provide."

We may use your information to enforce the Terms of Use, prevent unlawful activities, and address any misuse of the Website. Additionally, we may disclose your information to comply with applicable laws and assist law enforcement agencies, but only when required to do so.

HOW WE USE YOUR INFORMATION

Through the use of various technologies, when you access the Website, we may determine the location services of the relevant operating system or browser, sensor data from your mobile carrier, application IDs, cookie information, and the pages you request via access points and cell towers. All data captured by us is treated as non-personal information and is kept confidential, unless disclosure is required under applicable law. We use your personal information to process payments for the products and services you purchase. Additionally, we may use your information to contact you regarding your feedback on our products or services, to provide you with a customized and interactive experience as part of subscription packages, and to inform you of any changes or updates to our Website or services related to those packages. By submitting your information, you consent to our use of this information to contact you if necessary

INFORMATION WE RECEIVE FROM THIRD PARTIES

We may engage third-party vendors and service providers to assist Full Circle in delivering combined offerings. These may include providers of software applications, tools, content, designs, website development, mobile app development, cloud storage services, payment gateways, CRM tools, and legal analysis services. Any information you share with us will not be sold, shared, or disclosed to third parties that are not owned or controlled by us. We are not responsible for the privacy practices of such third-party websites or services, and this Policy does not apply to them. We encourage you to review the privacy policies of these third-party sites and services to assess whether their privacy practices meet your expectations.

COOKIES

Through the use of 'Cookies,' we may automatically collect certain information about you. Cookies are text files stored on a user's hard disk, designed to store user preferences and activity. We may also use cookies, web beacons, and other information-gathering technologies to collect non-personal information. This Privacy Policy applies solely to the use of cookies by our Website and does not cover the use of cookies by any third parties. If you wish to block, delete, or receive notifications about cookies, please refer to your browser’s instructions or help screen for guidance on these features.

By visiting the Website, you acknowledge, understand, and agree that you are providing us with your consent to collect information about your use of the Website through these information-gathering technologies

DISCLOSURE OF YOUR INFORMATION

The personal information collected through the Website, such as your name, company name, contact details, and business-related information, is used by us to provide the information and services you have requested. Any information uploaded by users will be kept confidential and will not be disclosed to any third party through any device, mechanism, or arrangement. However, it is important to note that your information and data may be accessed, shared, and transferred by our employees, contractors, and suppliers acting on our behalf, and may be submitted to the GSTN portal of the government for the purposes outlined in this Policy. In the future, there may be a possibility of transferring data to ERP systems.

Nevertheless, our staff, agents, and contractors (including those acting on our behalf) shall only disclose such information, in confidence, to persons or authorities who need to know the information for the specified purposes. We will ensure that such employees, agents, or contractors are also bound by corresponding confidentiality obligations.

Your information may be disclosed in the following circumstances:

  • With your express prior authorization.
  • If the information becomes publicly available without any breach of confidentiality on our part.
  • If required by law, pursuant to an order or legal request (e.g., from a court, tribunal, or any other competent judicial or administrative authority), including jurisdictions outside of India.

We may also access, preserve, and share your information when we have a good faith belief that it is necessary to: detect, prevent, and address fraud and other illegal activities; protect ourselves, you, and others, including during investigations; or prevent death or imminent bodily harm.

In the event that our business enters into a joint venture, is sold, acquired, or merged with another business entity, we may disclose your information to our new business partners.

ACCESS TO YOUR INFORMATION

We will not send you any communications regarding news, updated services, or other updates unless you have opted to receive such communications. You will have the option to 'opt-in' or 'opt-out' of receiving such communications from us. However, if you are using the services provided through our Website, you will receive emails related to services, subscription packages, and invoices.

If you have any questions or comments regarding this Policy or the practices of the Website, or if you would like to update or verify any personal information we hold about you, please use your login account details to perform these activities or contact us directly at www.thefullcircle.in."

SECURITY AND DATA RETENTION

Your data will be stored securely on the cloud provided by reputable service providers. We will retain your information for a period ranging from three (3) to six (6) months, as necessary for the purpose of processing or transferring data from our application to the main GST system. However, we may retain your information for a longer period if required to comply with legal obligations, resolve disputes, or enforce agreements.

The protection of your personal information is of utmost importance to us. We will implement robust technical and organizational security measures to protect your data from unauthorized access, disclosure, unlawful processing, destruction, and risks of damage, loss, or alteration during transmission and after receipt. When you place orders for subscriptions, access your account information, or retrieve tax-related data, we use a secure server to ensure the confidentiality of your information.

We maintain comprehensive electronic and procedural safeguards to control and secure all tax-related information. Our security procedures are reviewed periodically using both internal and external resources. For sensitive transactions, such as transmitting income details, invoices, or credit card information, we support the encryption of your data during transmission.

To further protect your personal information, we may use encryption, passwords, and physical security measures to prevent unauthorized access, disclosure, or any malicious activities such as viruses, Trojan horses, worms, or other computer programming devices intended to harm our system. We will employ reasonable security practices and procedures, consistent with current internet security technologies and in compliance with the Information Technology Act, 2000, and associated rules.

While we strive to use the latest technologies to protect and secure your personally identifiable information, please be aware that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, nor can you expect immunity from potential breaches, malfunctions, unauthorized interceptions, or other forms of abuse or misuse. You are advised to take precautions to protect your account, including signing off after using shared computers and selecting a strong password that is known only to you.

CHANGES TO THE PRIVACY STATEMENT

We reserve the right to revise this Privacy Policy at any time, with prior notice, to ensure that you remain informed of any updates. Continued use of the Website after such revisions constitutes your acceptance of the updated Privacy Policy.